Perl
Click to view a screenshot of my account information script in action (Bash, Perl)
Click to view source code excerpt (Perl)
Shortly after the UK2 Group acquired WestHost in November 2008, the company began consolidating support operations for its multiple hosting brands at WestHost to leverage the Utah location’s world-class team of technicians. Each of the brands used different hosting platforms, however, and many of the backend utilities available on the WestHost platform did not exist within the other hosting brands. Specifically, the cPanel hosting brands lacked a command line tool to determine which server hosted a given account or domain name, making the process of finding accounts cumbersome.
To improve efficiency and allow the company to offer the same excellent level of service on all hosting brands, I wrote a group of several Bash and Perl scripts that replicate and improve upon the most frequently used commands in the WestHost platform, such as the account information command and the go command (which connects technicians directly to the backend server for a given account or domain name). Bash is used to locate the correct server for an account, with complementing Perl scripts that quickly sort, format, and display the necessary output.